The Future of BOPIS in Retail: Driving Growth Through Inventory Accuracy
A $700 Billion Opportunity Hiding in Plain Sight.
The global Buy Online, Pick Up In Store (BOPIS) market is projected to exceed $700 billion within the next few years, driven by consumer demand for convenience, speed, and flexible fulfillment options.
But for many retailers, the biggest challenge isn’t order volume—it’s precision.
When a customer arrives expecting their order to be ready and it’s not, the result is more than a frustration—it’s a broken promise. And in a market with rapidly declining tolerance for friction, that’s a serious liability.
Inventory Accuracy Is the Make-or-Break Factor
Many retailers still struggle to maintain inventory accuracy above 70%. That’s not good enough—especially for BOPIS, where the moment of truth happens at the pickup counter, not the checkout lane.
To win in this environment, retailers need real-time, shelf-level accuracy—not estimates, not assumptions. They need confidence that what their systems say is available is actually available.
That’s where Badger Technologies comes in.
The Badger Advantage: Robots, RFID, and Real-Time Shelf Intelligence
Our next-generation digital teammates combine autonomous mobility, RFID scanning, and AI-powered shelf monitoring to transform how retailers manage inventory.
Autonomous RFID Scanning
Our robots read hundreds of RFID tags per second—through packaging, without line of sight—delivering real-time, item-level visibility across every aisle. This is especially valuable in categories like apparel, electronics, and bakery, where traditional barcode systems fall short.
AI-Powered Shelf Visibility
We use advanced computer vision to detect out-of-stocks, misplacements, and top stock issues in real time—alerting store teams immediately and ensuring that online inventory reflects what's actually on the shelf.
Prioritized Task Management
We don’t just detect problems. We prioritize them—so associates can focus on what matters most. No more walking the entire store to check on availability. Just clear, actionable tasks delivered right when they’re needed.
Better Accuracy = Better Experiences
When inventory is right, everything else improves:
- Fewer pick errors – Associates know exactly where to find items.
- Faster fulfillment – No wasted time or second guesses.
- Fewer substitutions – Customers get exactly what they ordered, not a last-minute replacement.
- Higher shopper satisfaction – Orders are ready, trust is built, and customers often buy more at pickup.
Shoppers don’t want alternatives—they want what they picked. Substitutions frustrate customers, create hesitation in future orders, and erode confidence in your BOPIS program. Inaccurate inventory forces teams to scramble, make judgment calls, and offer second-best solutions.
With real-time shelf-level accuracy, those situations become the exception—not the norm.
BOPIS Isn’t Just a Fulfillment Option—It’s a Customer Promise
And we help you keep it.
Built for the Realities of Retail
- Live, autonomous inventory scanning
- 95%+ verifiable accuracy
- Flexible robotics-as-a-service model—no heavy upfront investment
Whether you're fulfilling thousands of orders a week or just getting started with store-based pickup, our digital teammates adapt to your store’s layout, cadence, and team workflows.
Let’s Deliver on the BOPIS Promise—Together
📄 Download the Digital Teammate Fact Sheet (PDF)