Retailers have been at the center of the pandemic – feeling the impact of inflation, supply chain issues, demand fluctuations and so much more every step of the way. In addition to the Badger autonomous robot, Busy Beaver’s store in Delmont is the first home improvement center in the United States to have full deployment of electronic shelf labels (ESLs).
“With all the issues in today’s market, we’re seeing more price changes than we ever had. We are doing now what used to be a month’s worth of price changes in a week,” said Gunnett. “Trying to keep up with that is just a task that is unmanageable by people.”
With ESLs, product pricing is automatically updated whenever a price change is made on a central database, removing the literal legwork of making these changes from employees’ responsibilities. When the Badger robot is running its nightly inventory scan at the store, it is also checking pricing accuracy for all products. This additional integration is all thanks to the multipurpose autonomous robot’s open API.
“Badger brings a lot of advantages to the retail industry, especially on the technology integration side,” stated William “BJ” Santiago, chief executive officer of Badger Technologies, a product division of Jabil. “We've developed our technology to have open APIs that can integrate with the existing store’s systems.”
While the goal of each store may be to deliver a consistent experience, each retail store has unique properties. Having the option to customize your technologies to best fit the store is key. The results have been noticeable to everyone at Busy Beaver.
“The Badger team has done a great job of working with us in customizing things to suit our needs,” states Gunnett. “They were able to work seamlessly with our digital price tag vendor to customize the tags so that they could be more easily read and let our scans be done in a timelier manner,” added Gunnett.
Another customization the Badger team facilitated for Busy Beaver was to funnel all the relevant information from the store’s point-of-sale (POS) system directly into a dashboard that employees can access on a single tablet screen.